常見問題

什麼時Thegiftnmart月購計劃

月購計劃時什麼意思?


月購計劃是指以月計方式訂購鮮果/鮮花服務。客人可以一次性付款訂購一/三/六個月的服務,每個月送貨四次,一星期一次。訂購月數越多優惠亦越多。




為什麼要選用 Thegiftnmart?


Thegiftnmart 一直抱著以人為本的理念,在訂立所有的產品方案時都會先以客戶角度出發,令每個方案都能訂立一個合理的市場價格及更具彈性。




是否每日都能安排送貨?


我們現時為月購計劃的客户提供逢星期一及星期三的送貨選擇。 (如送貨日為公眾假期,送貨安排則順延一日。) 如客人有需要其他送貨日子送貨,需與我們客戶團隊聯絡。




如何購買月購計劃?


我們網站現時提供單次(只限月購水果計劃)、一個月、三個月及六個月的訂購模式。我們接受以下的信用卡作網上一次性支付: Visa, 萬事達卡, 美國運通卡。如需其他付款安排,例如是特別定制計劃付款、自動續訂付款等,請與我們客戶團隊聯絡。




我可否要求每月續訂而不作一次性付款?


可以,詳情請與我們的客戶團隊聯絡。




如果於訂購期間因為公司或私人原因未能收取某一次月購計劃之產品,之後能夠補回嗎?


可以,只要在該次送貨前最少7天通知我們,我們樂意為你安排後補該次送貨。




能夠退貨或退款嗎?


由於我們的產品大多是新鮮/易腐產品,所以客人收取產品時需即時驗收,確保產品完好及簽收。如客人收貨24小時內發現產品品質出現問題,請跟我們客戶團隊聯絡,如跟進後確認責任屬於thegiftnmart, 我們絕對願意收回產品及補送,或按照客人的付款方式退款。(有關退款一般要需時3至14天不等,有關運作取決於銀行、信用卡或PayPal公司。) *任何不合理的要求,我們公司都不予受理,如有任何爭議,Thegiftnmart將保留最終決定權。





關於月花計劃

我想要可以選擇標準月花計劃的花或其顏色嗎?


標準月花計劃的花材及顏色是花藝師預先配襯的,如有您有心意的花材可預先與我們溝通。




可以跟據我喜歡的花材設計成一個月花計劃嗎?


我們非常樂意就著客人的預算及花材喜好,提供專業意見,為客人設計個人化的月花計劃。





關於月果計劃

我可以選擇月果計劃內的水果嗎?


Thegiftnmart會根據客户選擇的計劃及其計劃所包括的水果款式,每週送上指定和時令水果。客户是不能更改水果款式。 *各計劃所包括的水果款式會列明於水果列表上,詳細內容請參閱 水果列表。




可以跟據我喜歡的水果及預算設計成一個月果計劃嗎?


我們非常樂意就著客人的預算及水果喜好,提供專業意見,為客人設計個人化的月果計劃。請跟我們客戶團隊聯絡。





 

Frequently Asked Questions

How come I am unable to read high concentrations of ammonium on my AquaFluor with a cuvette? Why do I need to use the minicells?


Due to the optical configuration for the AquaFluor ammonium channel large volumes of highly concentrated samples over-saturate the sensor. Rather than reducing the sensitivity and linear range of the optics by adding an attenuator plate, we advise using the smaller volume minicells that achieve these limits. Readings on the ammonium channel using plastic cuvettes have a maximum range of approximately 10 µM, whereas minicells are required to achieve maximum range readings of >10 to100 µM. Turner Designs now includes a minicell adapter and minicells with your order of an AquaFluor with an ammonium channel.




How come when I received my AquaFluor channels are labeled A and B? I am measuring chlorophyll and turbidity, is it possible to change the labels?


If you would like to change the labels on the AquaFluor it is a very simple fix:
1. When the instrument is first turned on and going through the countdown you need to press the <CAL> button 6 times.
2. This will bring up a screen that says A = A, you can then use the <ENTER> button to select the title of choice. For example A = CHL.
3. Once you have selected the title you want, press the <ESC> button and the change is made.




What turbidity standards should I use to calibrate the AquaFluor?


GFS Chemicals has developed and certified new turbidity standards that are specifically engineered for optimal performance of Turner Designs instruments. The AquaFluor has specific primary turbidity standards that should be used when calibrating.

10 NTU - GFS Part Number 8545
100 NTU - GFS Part Number 8546

GFS Chemicals Inc.
3041 Home Road, Powell, OH 43065
Via Phone:
Tel 877-534-0795
Amco Clear Water Analysis Division GFS Chemicals Inc.




Where can I find information about the AquaFluor applications and optical specifications?


Please refer to the Optical Specification Guide for the AquaFluor.




What are the upper and lower sensitivity limitations for reading Chlorophyll on the AquaFluor?


The specification range for Chlorophyll is approximately 0.3µg/L - 300µg/L. This information is also available on the Optical Specification Guide for the AquaFluor. Turbidity can effect the limitations. The link below describes how to compensate for the effects of turbidity http://docs.turnerdesigns.com/t2/doc/appnotes/S-0035.pdf




How do I recover a turned off channel on the AquaFluor?


Please follow the steps below to recover a lost channel. This information is also available on the AquaFluor Quick Diagnosis Guide




What cuvette do I need to use for Optical Brightener application of the AquaFluor?


For Optical Brighteners we recommend using Methacrylate cuvettes, or glass or quartz test tubes. Please refer to the Optical Specification Guide for the AquaFluor for additional information.




What can I do if the AquaFluor display is too dark or too light?


lease follow the steps below to adjust the display. This information is also available on the AquaFluor Quick Diagnosis Guide




How do I use the solid secondary standard P/N 8000-952 or 8000-951 with the AquaFluor?


The solid secondary standard is a great tool for tracking instrument performance and can be used after calibration with a primary standard to check the AquaFluor. On a periodic basis, before making measurements with the AquaFluor, use the solid secondary standard to verify the calibration. If the solid secondary standard value has changed by more than ± 5% of its assigned value, the AquaFluor should be recalibrated.

The solid secondary standard can also be used to set the instrument for in vivo applications. Please refer to the video AquaFluor Qualitative Calibration: In Vivo Chlorophyll below.




That video was great, do you have any other videos on the AquaFluor?


Please check out our video webpage. http://www.youtube.com/turnerdesignsinc




What can I use to calibrate my AquaFluor?


Turner Designs sells liquid dye standards that can be used for calibration. Please refer to the technical note below for instructions and recommended part numbers. Technical Note: AquaFluor Calibration Using Turner Designs Liquid Dye Standards




How do I know which cuvette or vial is the best option for my application?


e have put together a quick reference to help you decide, please visit http://docs.turnerdesigns.com/t2/doc/tech-notes/S-0256.pdf